Delayed Withdrawal
My cash-out request is taking longer than usual / pending review
If your cash-out request hasn't been processed immediately, it may have been flagged for a brief security and account verification review.
To maintain fair play and maintain account security, our system automatically pauses certain cash-out requests for manual review by our team before funds are released.
✅ What you should know:
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Why was my cash-out flagged? Requests are held if our automated safety systems detect unusual account activity, specific gameplay patterns, or if your account requires routine verification.
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What happens to my funds? Your cash-out amount is temporarily held in a pending state while our security team completes the review.
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Do I need to do anything? In most cases, no action is needed. Our team will automatically review your request as quickly as possible. If additional verification is needed, support will reach out to you directly.
Still pending or have questions?
👉 If your cash-out has been pending for more than 24 hours, please contact support at hello@hyper.mvm.gg with your User ID and cash-out details. We’ll look into it for you right away!