The top-up page or games are not loading

If certain pages in the app — like the top-up page or game screens — are not loading, this may be caused by network filtering from your internet provider.

We’ve noticed that some ISPs, like MTN, occasionally block or filter important URLs for no reason which causes these parts of the app to stop loading — even when your internet connection seems fine.

✅ What you should do:

  • Try switching to a different network (e.g., use Wi-Fi if you were on mobile data or switch SIMs).
  • If that doesn’t help, try using a VPN to bypass the restriction.

Still not working?

👉 Take a screenshot or video recording of the issue and contact support (hello@hyper.mvm.gg). We’ll work with you to resolve it ASAP

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